Privacy Policy

Privacy Policy for Dracki.com

Effective Date: December 22, 2025 Last Updated: December 22, 2025

Dracki.com (“we,” “us,” “our,” or “Dracki”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use our website (dracki.com), mobile applications, or any related services (collectively, the “Services”), including our professional money transfer and remittance services.

We are a licensed money transfer service provider and comply with applicable laws, including anti-money laundering (AML), know-your-customer (KYC), and data protection regulations such as the Gramm-Leach-Bliley Act (GLBA), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the General Data Protection Regulation (GDPR) where applicable, and other relevant privacy laws.

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect information to provide, improve, and secure our money transfer services. This includes:

Information You Provide Directly:

  • Personal Identification Information: Full name, date of birth, address, phone number, email address, government-issued ID (e.g., passport, driver’s license), Social Security Number or tax ID (where required for verification).
  • Financial Information: Bank account details, debit/credit card information, transaction amounts, recipient details (e.g., name, address, bank account).
  • Transaction-Related Information: Purpose of transfer, source of funds, occupation, relationship to recipient.
  • Other Information: Communications with customer support, preferences, or feedback.

Information Collected Automatically:

  • Device and Usage Data: IP address, browser type, device identifiers, location data (if enabled), cookies, and log information.
  • Transaction Monitoring Data: Patterns and details of transfers for fraud detection and compliance.

Information from Third Parties:

  • Verification data from credit bureaus, identity verification services, or public records.
  • Information from partners, banks, or payment processors.

We collect sensitive information (e.g., financial data, biometric data for verification if used) only as necessary for providing Services and complying with legal obligations.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: Process money transfers, verify identities, execute payments, and communicate transaction status.
  • Compliance and Security: Comply with AML/KYC laws, prevent fraud, money laundering, terrorism financing, and detect suspicious activity.
  • Customer Support: Respond to inquiries, resolve issues, and improve our Services.
  • Marketing and Communications (with consent where required): Send promotions, updates, or newsletters (you can opt out at any time).
  • Analytics and Improvement: Analyze usage to enhance security, functionality, and user experience.
  • Legal Obligations: Respond to law enforcement, regulatory requests, or legal processes.

We process personal data based on legal grounds such as contract performance, legal obligations, legitimate interests (e.g., fraud prevention), or your consent.

3. How We Share Your Information

We do not sell your personal information. We share information only as necessary:

  • With Service Providers: Third-party processors for payments, identity verification, fraud detection, cloud hosting, or analytics (bound by contracts requiring data protection).
  • With Financial Partners: Banks, payment networks, or recipients to complete transfers.
  • For Compliance: With regulators, law enforcement, or authorities to meet legal requirements (e.g., AML reporting).
  • In Business Transfers: If we merge, acquire, or sell assets, your information may be transferred (with notice where required).
  • With Your Consent: For any other purpose disclosed at the time of collection.

International transfers may occur (e.g., to the United States or other countries). We use safeguards like standard contractual clauses to protect data.

4. Data Security

We implement industry-standard physical, technical, and administrative safeguards to protect your information from unauthorized access, loss, or misuse. This includes encryption, secure servers, and access controls. However, no system is completely secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your information only as long as necessary for the purposes outlined, to comply with legal obligations (e.g., AML record-keeping requirements, typically 5-7 years), or to resolve disputes. After this, we securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information:

  • Access, Correction, Deletion: Request to view, update, or delete your data.
  • Opt-Out: Of marketing communications or certain data uses.
  • CCPA/CPRA Rights (California residents): Right to know collected/sold/shared data, delete data, opt-out of sales/sharing (we do not sell data), limit sensitive data use, and non-discrimination.
  • GDPR Rights (EU/UK residents): Additional rights like data portability, objection to processing, and restriction.
  • Other: Withdraw consent where applicable.

To exercise rights, contact us at privacy@>@dracki.com (replace with actual email). We verify requests and respond within legal timeframes (e.g., 45 days for CCPA).

7. Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect data from children. If we learn we have, we will delete it.

8. Cookies and Tracking

We use cookies and similar technologies for functionality, analytics, and security. See our Cookie Policy for details. You can manage preferences via browser settings.

9. Changes to This Policy

We may update this Policy periodically. Changes will be posted here with an updated effective date. Material changes will be notified via email or Service notice. Continued use constitutes acceptance.

10. Contact Us

For questions, complaints, or to exercise rights:

Dracki Money Transfer Services Email: [email protected] Address: [Insert Company Address] Phone: [Insert Phone Number]

If unsatisfied, you may contact relevant authorities (e.g., your data protection regulator).

Thank you for trusting Dracki with your money transfers. We value your privacy.